Brits plan future shopping post COVID-19

New research shows that nearly half (45%) of UK adults plan to buy from certain brands and retailers less in the future specifically because of how those companies have responded…

Covid shopper research report findings

Phases 1, 2 & 3. October 2020

Covid 19 changed every aspect of our lives – including how we shop. As lockdown hit the high street, shopping behaviours changed, seeing a significant shift online. But is it a permanent shift? Have behaviours already become habits? Our report looks at shoppers and retailers alike, exploring what the post-Covid landscape could look like.